Domestic Shipping Policy

We understand the importance of timely delivery for your orders.Our team endeavors to swiftly process and dispatch your order within 24-48 hours of receipt, excluding Saturdays and Public holidays.

For your convenience, we offer both COD (Cash On Delivery) and PREPAID shipping options. Our standard shipping typically delivers within 3-5 business days. Please be aware that delivery times and methods may vary based on your location.

Your satisfaction is our priority, and we're dedicated to ensuring a prompt and seamless delivery experience.

Delivery Dates

Consumers  will be provided with an expected ship date upon order. This date constitutes a good faith estimate and is not binding Health Spell. Health Spell is not liable for losses, damages or penalty as a result of any delay in shipping ordered Product.

Risk of Loss

Risk of loss or damage to the Products shall pass to the shipping partner/logistic company. Destruction of, or damage to, the Products following delivery to the logistics company at the shipping point shall not in any way affect the liability of the user or us to pay the purchase price. 
Parcel Opening and Claims: To process any claims regarding missing or incorrect items, we kindly request that you record an unboxing video while opening your parcel. Please retain the original invoice and packaging. Claims without these may not be accepted.